Top Social Media Monitoring & Measurement Posts of the Week

October 30th, 2009
Posted by: Hannah Del Porto
Posted in Media Measurement, Media Monitoring

Not much for this week, which just means less to distract you from the brilliant interview I gave to Murray Newlands…

Which media monitoring service is best? There is an enormous variety of features available, so I think the most important thing is for people to sit down and make a written outline of their objectives and the data/metrics needed to achieve them. It is essential to do this before doing any product research. With list in hand, customers won’t be overwhelmed by the abundance of offerings and can make sure they find a service that fits their needs.

Measuring social media ROI isn’t impossible, but it can be difficult because many of the pieces that need to be evaluated are difficult to track. This guide is designed to help you track down those pieces and determine the ROI you’re getting on social media.

The common excuse among many social media folks is that “you can’t measure the direct ROI of a billboard or a television commercial — so why all the fuss about social media ROI?”  Just because companies have trouble measuring offline ROI does not mean that we should dismiss online ROI.

In this guest posting, Millward Brown’s Sarah Emerson says the old-fashioned PR formula of adding up column inches and equating it to what the ad space would have cost needs to be killed off.

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Media Monitoring Tools and Reviews

12 Free Social Media Monitoring Tools & Tips – In Seattle News

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Slides and Conferences

Social Media Monitoring Tools – Wendy Goldman Scherer

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See Last Week’s Top Posts

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Follow Hannah on Twitter.

One Response to “Top Social Media Monitoring & Measurement Posts of the Week”

  1. DR. WHAW? – October 30, 2009 « One true sentence. Says:

    [...] Top Social Media Monitoring & Measurement Posts of the Week by Hannah Del Porto — I think I’ve said this before, but I do see the irony in [...]

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